Shell UAE and COVID-19

As the spread of COVID-19 continues to affect people around the world, Shell puts top priority on the health and safety of our people, customers and the community, along with the safe operations of all our businesses. We continue to monitor the situation in the UAE closely and respond to the needs of our employees’ contractors and the dedicated frontline workers at our sites.

Ali Al Janabi. Country Chairman of Shell group of companies in the UAE.

For Our Community

Shell salutes the frontline staff who have been tirelessly working to #FlattenTheCurve. We will continue to monitor the situation and closely and follow advice from public health authorities to help ensure the well-being of our employees, customers and local communities.

For Our People

The safety and well-being of our employees, contractors – especially the dedicated staff at our sites - is our top priority. As such, Shell has made available the following services to its employees:

Flexible working arrangements and support to working from home.
24x7 tele-medicine medical service to minimise staff exposure to hospitals and clinics.
Virtual counseling services to aid people cope during this time of uncertainty?
Ceasing business travel until it is safe.

For Our Customers

Given the dynamic nature of COVID-19 pandemic, the Shell Lubricants UAE team is providing utmost care to our customers. We have finalised the launch of an initiative #ShellCares aimed raising awareness and providing customers with free COVID-19 prevention kits to help them to prevent the spread of coronavirus.

Shell Care Packages

Care packs comprising face masks, sanitisers and self-care instructions are being distributed to our contractors and truck drivers who continue providing our services during the movement control periods.

For Our Partners

Shell Catalyst & Technologies (Shell C&T) have continue to provide critical support to our strategic customer ADNOC during their Ruwais Refinery East major turnaround taking place in March and April 2020.

Our local partners AIMS and Cat-Consult have also shown great motivation and flexibility to support the Shell C&T team during this critical job have finalised the launch of an initiative #ShellCares aimed raising awareness and providing customers with free COVID-19 prevention kits to help them to prevent the spread of coronavirus.

Wet your hands with running water (warm or cold) & turn off tap
Apply soap and rub on your hands, do not forget back and in between fingers
Scrub hands for 20 seconds
Rinse well under clean running water
Dry with towel or air dry

Before: Touching face
Before: Preparing food
Before: Eating food
Before & After: Caring for sick person
Before & After: Treating cut or wound
After: Blowing nose, sneezing or coughing
After: Using Toilet

Regularly and thoroughly wash hands with Soap and water. Only use alcohol- based sanitiser if soap and water is not available.
Cover your mouth and nose with your covered wrist or tissue when you cough or sneeze. Dispose of the used tissue immediately.
Avoid touching your eyes, nose, or mouth
Maintain at least a 1 and half metres (5 feet)distance between yourself and anyone who is coughing or sneezing.
If you have travelled recently to a country with a COVID-19 outbreak in the last 14 days and you have a fever, cough, or breathing difficulties, please follow your local government advice.
If you are feeling unwell then please do not come into work.
Please visit the World Health Organization website Here for the latest update on COVID-19