As the spread of COVID-19 continues to affect people around the world, Shell puts top priority on the health and safety of our people, customers and the community, along with the safe operations of all our businesses. We continue to monitor the situation in the UAE closely and respond to the needs of our employees’ contractors and the dedicated frontline workers at our sites.

Ali Al Janabi. Country Chairman of Shell group of companies in the UAE.

For Our Community

Shell salutes the frontline staff who have been tirelessly working to #FlattenTheCurve. We will continue to monitor the situation and closely and follow advice from public health authorities to help ensure the well-being of our employees, customers and local communities.

For Our People

The safety and well-being of our employees, contractors – especially the dedicated staff at our sites - is our top priority. As such, Shell has made available the following services to its employees:

  • Flexible working arrangements and support to working from home.
  • 24x7 tele-medicine medical service to minimise staff exposure to hospitals and clinics.
  • Virtual counseling services to aid people cope during this time of uncertainty?
  • Ceasing business travel until it is safe.

For Our Customers

Given the dynamic nature of COVID-19 pandemic, the Shell Lubricants UAE team is providing utmost care to our customers. We have finalised the launch of an initiative #ShellCares aimed raising awareness and providing customers with free COVID-19 prevention kits to help them to prevent the spread of coronavirus.

Shell Care Packages

Care packs comprising face masks, sanitisers and self-care instructions are being distributed to our contractors and truck drivers who continue providing our services during the movement control periods.

For Our Partners

Shell Catalyst & Technologies (Shell C&T) have continue to provide critical support to our strategic customer ADNOC during their Ruwais Refinery East major turnaround taking place in March and April 2020.

Our local partners AIMS and Cat-Consult have also shown great motivation and flexibility to support the Shell C&T team during this critical job have finalised the launch of an initiative #ShellCares aimed raising awareness and providing customers with free COVID-19 prevention kits to help them to prevent the spread of coronavirus.

5 Steps to follow when Washing Hands

  • Wet your hands with running water

    Wet your hands with running water (warm or cold) & turn off tap

  • Apply soap and rub on your hands

    Apply soap and rub on your hands, do not forget back and in between fingers

  • Scrub hands for 20 seconds

    Scrub hands for 20 seconds

  • Rinse well under clean running water

    Rinse well under clean running water

  •  Dry with towel or air dry

    Dry with towel or air dry

When should you wash your hands?

  • Touching face

    Before: Touching face

  • Preparing food

    Before: Preparing food

  • Eating food

    Before: Eating food

  • Caring for sick person

    Before & After: Caring for sick person

  •  Treating cut or wound

    Before & After: Treating cut or wound

  • Blowing nose, sneezing or coughing

    After: Blowing nose, sneezing or coughing

  •  Using toilet

    After: Using Toilet

Good Hygiene & Covid-19 Prevention

  • wash hands with Soap and water

    Regularly and thoroughly wash hands with Soap and water. Only use alcohol- based sanitiser if soap and water is not available.

  • Cover your mouth and nose with your covered wrist or tissue

    Cover your mouth and nose with your covered wrist or tissue when you cough or sneeze. Dispose of the used tissue immediately.

  • Avoid touching your eyes, nose, or mouth

    Avoid touching your eyes, nose, or mouth

  • Maintain at least a 1 and half metres

    Maintain at least  a 1 and half metres (5 feet)distance between yourself and anyone who is coughing or sneezing.

  • Avoid travelling

    If you have travelled recently to a country with a COVID-19 outbreak in the last 14 days and you have a fever, cough, or breathing difficulties, please follow your local government advice.

  • Sick person

    If you are feeling unwell then please do not come into work.

  • Daily covid update

    Please visit the World Health Organization website Here for the latest update on COVID-19

front line workers for COVID-19 from every field

More on Shell’s response to COVID-19

As the COVID-19 pandemic seriously impacts people’s health and livelihoods, Shell is working to assist in the global response to the virus.